Quality Management System for Organizations – ISO 9001:2015 Standard

A Quality Management System (QMS) is a set of guidelines required for the planning and execution of core business operations effectively.

It focuses on areas that can impact the organization’s ability to meet customer requirements. QMS integrates the various internal processes and provides a well-defined process approach for project execution.

It enables organizations to identify, measure, control, and improve the various core business processes that will lead to enhanced productivity and performance.

QMS & ISO 9001:2015 Certification

The ISO 9001:2015 Certification requires to implement a QMS System in your organization to streamline the business operation and improve product quality.

Hence, having a robust Quality Management System is essential for obtaining the ISO 9001:2015 Certification.

7 Quality Management Principles (QMP) required by ISO 9001:2015 Certification

  1. Customer Focus – Meet and Exceed Customer Expectations
  2. Leadership – Provide Purpose, Direction, and Engagement
  3. Engagement of People – Practice Employee Engagement
  4. Process Approach – Redesign your Business Operations
  5. Process Improvement –Practice Continuous Improvement
  6. Evidence-Based Decision Making – Take Informed Decisions on Organizational Processes
  7. Relationship Management – Manage your Customers and Client Efficiently

Why you require a Quality Management System?

Implementing the Quality Management System has a host of evident business benefits. QMS is developed for achieving organizational excellence by improving the quality of processes and product delivery.

Your organization already has several systems in place to keep it operational.

QMS helps in standardizing all of the various systems. It ensures that quality is given priority at all stages of business operations by the company.

Types of Systems in Organizations:

  • Financial Management System
  • Environmental Management System
  • Energy Management System, and
  • Safety Management System

The organization has many interested parties that have different requirements. Quality Management System helps in serving all the requirements in a standardized manner always.

Type of Stakeholders (Interested Parties):

  • Customers
  • Employees
  • Vendors
  • Regulatory agencies
  • Shareholders

Your organization strives to meet the requirements of these different parties. A QMS is a system that ensures you meet these requirements:

  • Customer Needs
  • Regulations listed by the Standards
  • Shareholder Needs
  • Document your QMS
  • Follow the ISO Documentation
  • Conduct Periodic Audits  
  • Practice Continuous Improvement

How Quality Management Systems Works?

QMS empowers organizations to understand the requirements of each party involved in the business processes of the organization.

It ensures the business processes are in place and ensures the customers get quality products delivered within a deadline, employees are working on a safe workplace, etc.

Local agencies require you to follow current environmental laws. Any drop in product quality, employee engagement will Affect profitability.

Hence QMS will define the process and procedure to ensure profitability is not at stake.

Why Should You Implement a Quality Management System?

Quality Management System (QMS) must ensure all resources are available and the organization must be competent enough to perform all the QMS requirements. 

If not ensure proper employee training is given to achieve competitive excellence.

Organizations can operate the processes and procedures by utilizing the resources put in place. Checking to ensure your product/service was done correctly – Measure, Monitor, and Record Correcting document.

Plan-Do-Check-Act Approach

Going by the ISO 9001:2015 Certification requirements, there is a requirement for reviewing and improving business processes continuously. Follow the process of ‘Plan-Do-Check-Act’.

QMS puts controls over your operational process, documentation, system improvements, etc.

It will provide opportunities to improve the overall system, and prepare a well-documented process, quality manual, and take corrective actions.

 Implementation Benefits of QMS Systems

The Quality Management System implementation is aimed at improving product quality consistently through ISO guideline-based processes and procedures.

The end goal is to keep the customers, employees, and shareholders happy and reduce waste while producing quality first goods.

Employee engagement, risk management, proactive approach to business process optimization follows as benefits from the successful implementation of the Quality Management System.

ISO 9001:2015 Certification in Dubai

ISO 9001:2015 Certification is one of the most common and essential standards for all companies irrespective of the size and nature of business in Dubai.

Getting ISO 9001:2015 Certified in Dubai has many business benefits for the organization.

 The main one being gaining global recognition as a quality first brand and earning more international clients.

ISO 9001:2015 Certification is key for getting global tenders and supplier contracts from Multi-National Companies.

ISO 9001:2015 and Quality Management System

ISO 9001:2015 Certification guidelines insist on the implementation of a Quality Management System as a pre-requisite for obtaining the certification.

Key benefits for the organization from the Quality Management System

  • Defining, improving, and controlling processes
  • Reducing waste
  • Preventing mistakes
  • Lowering cost
  • Facilitating and identifying training opportunities
  • Better Employee Engagement
  • Setting quality guidelines for the organization

To know more about ISO 9001:2015 Certification and steps in implementing a robust Quality Management System, talk to our expert ISO Consultants.

Contact: Aurion ISO Consultants

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