ISO 9001:2015 Certification is one of the most preferred certification standards in UAE by companies. There are many reasons why companies choose ISO Certification.
Improving customer satisfaction, transforming business processes, enhancing employee productivity, etc., are few objectives of ISO Certification.
It helps organizations to easily realize business growth by following a systematic and consistent approach. Continuous improvement to the business system and following quality best practices are the success path to achieving business growth
Implementation process of ISO 9001:2015
For the successful implementation of the Quality Management System, the organization must follow certain key modules such as:
1. Gap Analysis
The ISO Certification guidelines insist on conducting a gap analysis to identify the vulnerabilities in the current system and check the computability with ISO Standard best practices.
The ISO Consultant will suggest the corrective actions and system improvements to the organization to successfully implement the Quality Management System.
The Gap Analysis process will check the current system with the ISO guidelines. It will enable the implementation of ISO Best practices in the organization without changing or investing heavily in new systems.
2. Employee Engagement
Providing awareness about the ISO Certification Standard and the implication it has on employee productivity and overall organizational operations is necessary.
Delivering Awareness training to specific operating teams, involving employees in the decision-making, and draft strategies to improve productivity, etc., helps in enhancing employee engagement in the organization.
It will be easier to implement and practice the Quality Management Systems in such organizations.
3. Management Review
The role of top management in the implementation of the ISO Certification system is essential. They are the decision-makers when it comes to new technology or system investment and approving the action items from the gap analysis.
If the top management is supportive of changes and system improvements. the ISO Certification will be successful in delivering the desired results.
4. Customer Management
Customer management is an important module in ISO Certification. The QMS System will ensure the customer satisfaction levels are always on a higher side.
The organization will work consistently to provide a positive customer experience to all its customers and enhance customer retention.
For achieving higher customer satisfaction, the ISO Certification consists of guidelines to conduct periodic customer feedback surveys, meeting with customers, identifying customer employee interactions, and take the required corrective actions if any.
5. Partner and Supplier Management
Similar to customer management, the ISO Certification has certain best practices for supplier and partner evaluation when it comes to vendor selection for various support services for your organization.
For procuring high-quality raw materials, and products that are in use by the organization, selecting the right vendor is essential.
ISO Certification standard guidelines provide employees of the operations team to effectively procure raw materials, and allied support to produce best-in-class products and services.
6. ISO Audits
There are Stage 1 and Stage 2 audits conducted on the organizational operations system to ensure the system is 100% compliant with ISO Certification Standard.
ISO Consultants or the internal auditor or the quality team of the organization will conduct the stage 1 Audit. The internal Audit will check all the control points depending on the chosen ISO Certification Standard.
Implement the Quality Management System in real-time by noting down and executing the corrective actions. The compliance check to meet the ISO Certification guideline is a pre-requisite for the QMS System implementation.
There will be a stage 2 audit by the ISO Certification body that will re-audit and checks for any vulnerabilities or non-conformities with the ISO Standard. The ISO certification will be issued to the organization when clearing all the control point checks and compliances.
7. ISO Certification
ISO Certification will be issued to the organization by the certification body after the Stage 2 Audit. It is valid for 3 years and is subject to an annual surveillance audit.
Every year or 6 months the IOS Certification compliance is checked and surveillance audits are scheduled and executed by the Certification Body and the consultants.
Role of ISO Consultants in Getting ISO Certification
For organizations to get ISO Certification, it is essential to take the assistance of expert ISO Consultants such as AURION. The ISO Consultant will provide end-to-end assistance in the ISO Certification process.
They will help in identifying key areas of improvement in the existing business processes to comply with ISO Certification guidelines completely. It helps in saving Significant costs in the future by enhancing employee productivity, manufacturing efficiency, and business growth.
ISO Consultants will enable organizations to follow a set of guidelines. They will ensure the organization achieves higher business productivity, customer retention, and business profitability.
To know more about the latest ISO Certification Standard and Implementation Steps in UAE, talk to our team of expert ISO Consultants right away!
Contact Us: Aurion ISO Consultants