Auditors are key to the success of the ISO Certification. The ISO Auditors will assess the organizations’ current stage and devise the corrective measures to fully optimize the Quality Management System of the organization.
The auditor must assess the policy manuals to ensure the right documentation is in place for meeting the requirements of ISO Certification.
The document must include policies and procedures for the organization’s progress and the employees must follow the ISO Standard and comply with it.
Certification Auditor – How to implement a robust Quality Management System?
The Certification auditor will perform audits usually for one standard at a time. However, the auditor is experienced in a variety of ISO Standards.
Take the assistance of the auditor to get certified for the right ISO Standard for your organization.
Provide all the required information the right way and to help the auditor to complete the audit effectively.
How Auditor will Assist you in ISO Certification?
The audit will ask for assistance on the scope of certification and request for documents and inspection around the premises.
Ensure the documentation and required information are readily available.
Inform the employee to be supportive to the inspection and audit to build a positive rapport among the Auditor. The Auditor will again visit you during the surveillance audit.
The Certification auditor is not eligible for offering any consulting, hence the absence of non-conformity will force the auditor to mark non-compliance with the Certification and provide a report for re-audit.
How to be ready for the Certification Audit?
The organization must be compliant with ISO Certification and must provide evidence for conformity.
Involvement from the Top Management
The Top-Management must provide the required answers to the Auditor. The leadership team must be ready to answer all the specific queries from the Auditor.
ISO Standard requires organizations to comply with certain regulations. Improving the performance of the company is crucial.
The top management’s commitment to comply with the requirements of the standard and continually improve is key to the success of the certification process.
Implementing the Right Corrective Actions
The right corrective actions and practice of continuous improvement must be followed to get the maximum benefit out of the ISO Certification process.
The auditor must be provided with all details of process improvements, proposed corrective actions.
The auditor will assess the current operations and checks for any non-conformity while conducting the business process audits.
Auditing the ISO Certification Compliance
ISO Management System Standard needs to be compliant with the ISO Standard and the certification body auditors will ensure that the system is in line with the Certification requirements.
The Certification auditors are not eligible to provide consulting on improving the organization’s practices and internal process improvements.
However, they can point out non-conformance and then give a date for re-audit
For the non-conformities analysis, the auditor looks at policies, procedures, and gather evidence to verify their compliance with the certification standard.
Types of Non-Conformities
During the Certification Audit, the Non-Conformities can be broadly categorized into two – Major and Minor Non-Conformities.
Major Non-Conformities are any breakdown or a flaw in the management system that makes it skewed from the ISO Certification Standard requirements.
Also, the misalignment of policy manuals, using outdated documentation and operating procedures in the workplace, etc., could lead to major non-conformities.
Minor Non- Conformities
Now, minor nonconformity is when the scope of the deviation from the Certification Standard requirements is minimal.
Any minor shifts from the recommended best practices of ISO Certification can be flagged and requested for correction during the audit and proceed with the certification.
The corrective actions must be taken within the agreed timeline and re-audited. Once changes are applied and compliance requirements are met, the Certification body issues the certificate.
The overall goal of the management system is to make the required enhancements to the system and business processes.
The nonconformity assessment is a way of identifying any vulnerabilities that were otherwise not addressed during the internal audit.
Auditing the management system via a third-party enables us to get a wider and transparent picture of the general business operations and workflows that may not be validated by internal staff.
Hence, non-conformity assessment is a great way to fully benefit from the ISO Certification audit and enhance the overall quality management system and get the ISO Certification for the organization.
To know more about ISO Certification Audit in UAE, talk to our expert ISO Consultants right away!
Contact: Aurion ISO Consultants