ISO 9001:2015 is an essential standard across organizations in various verticals. So, there is an immense demand for ISO 9001 Standard Certification from companies for embracing quality best practices.
ISO audits help identify system errors and improvements. Also, the ISO auditors will check for system compliance and validates the Quality principles.
Focus Areas of ISO 9001:2015 Certification Audit
They look at all aspects of the organizational management system. The following areas will have a significant improvement after conducting the ISO Audit.
1. Customer Focus
There are guidelines in the ISO 9001:2015 Standard that focus on customer management. Gaining customer feedback through surveys, group discussions, reviews, etc, helps significantly in product development.
After all, customers are an important aspect of any business. For developing quality first products, taking first-hand customer feedback is essential. It helps in the overall growth of the organization.
The contribution of top management in any organization towards the adoption of quality principles is advisable. Furthermore, it will help in motivating the employees and the teams working to achieve quality management standards.
The success of the auditing and ISO Certification implementation depends on the support from the leadership team. Since the approvals of the corrective actions must come from the top management.
3. Employee Engagement
Employee Engagement is an important aspect of ISO Audit. The employees across various teams must be aware of the process improvements, systems that are in place, etc.
There must be proper documentation and policies that will cover awareness training for all employees. Thus, engaging a maximum number of employees and making them feel using the new system will be beneficial to them is a win for an ISO Quality Management System.
4. Operations Process
The ISO 9001:2015 Certification follows a Plan-Do-Check-Act (PDCA) model. Thus, the ISO Audit will ensure the implemented Quality Management System follows the process the right way and maintains all the quality aspects all the time.
Optimizing the operational process with Quality Standards helps the organization to implement the ISO 9001:2015 Standard effectively. Additionally, ISO Audits will check the regular functioning of the business and identify the non-conformities.
ISO Audit will also identify the non-conformities and the organizations must perform corrective actions on the them. Hence, the organization can effectively improve the operation process with the help of employees across various teams and top management support.
5. Process Improvements
To embrace the quality standards across the business operations, making process improvements to the existing system is necessary. ISO Audits will help in identifying system gaps and non-compliance.
Thus, identifying the right process improvements is essential for the success of ISO 9001:2015 Certification Implementation. ISO Audits will help to comply with the standard operating procedure required for the ISO quality standard Certification.
Thus, process improvements will help to transform the current quality management system to meet the new ISO 9001:2015 Standard guidelines. Many organizations are waiting for a trusted auditor to conduct process improvement efforts.
There is a collective effort behind an organization’s process improvement of the Quality Management System. The employees, ISO Audit team, top management, functional teams, etc., Collaborate and work towards the goals of process improvement in an organization.
6. Decision Making from ISO Audit Report
Decision Making based on the ISO Audit Report is the responsibility of the functional team and the top management. All the non-compliance elements must be looked into, and the required changes are to be applied.
It is an essential element of the ISO Audit process and the decisions taken during the session will determine the level of process improvements and organizational system changes.
Also, the scope of the Quality Management System is finalized during the decision-making session with the ISO auditors, top management, and the functional team.
7. Relationship Management
Managing the relationship with all the stakeholders including suppliers and customers is key for all organizations. ISO 9001:2015 Certification consists of a module that lists the best practices for maintaining a corporate relationship.
Especially, the organization must comply with the supplier guidelines when it comes to procuring raw materials for the manufacturing of any goods. The quality standards have to be met and the ISO Audit will check for compliance.
Maintaining relationships helps the organization to grow quickly through referrals and working with existing customers. ISO 9001 Standard has clauses to meet for compliance when it comes to the supplier, customer, and other stakeholder relationships.
It provides the best practices to follow while interacting with each of them so that quality is maintained across all stages of business operations.
Implementing a Quality Management System in your organization
Implementing a Quality Management system is best advisable to be carried out with the assistance of an expert ISO Auditor. It is a well-defined program with a set of processes to follow.
By successfully implementing the QMS System, the organization can comply with ISO 9001:2015 Certification Standards. Also, they can streamline business operations and maintain product and service quality at all stages of operations.
To know more about the ISO 9001:2015 Certification Implementation Process, talk to our expert team of ISO Consultants right away!
Contact Us: Aurion ISO Consultants